Kate Pierce on the “Many Hats” Worn in Rural Health – Health Article

Kate Pierce, Executive Director of IT & Clinical Informatics, North Country Hospital “We’re pretty much on an island.” For rural health organizations, it’s a harsh reality — especially ones like North Country Hospital, a critical access hospital based in Northeast Vermont where “the community is very dependent” on its facilities. In fact, NCH owns nearly every practice in the area, some of which are operating at a loss, just so patients won’t be left out in the cold. Being a…

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does the doctor know best? – Health Article

Home » Blog » Interviews » [Podcast] Patient-centric care: does the doctor know best? Fasiha Haq, Global Medical Education Advisor, Executive-Level Strategy and Execution, Eli Lilly and Company If you’ve been listening or reading along with us, then you know we’ve covered a number of discussions in preparation for a panel discussion about patient-centric care at the 2019 Eye for Pharma conference.Lynn Nye, CEO of Medical Minds, moderated and co-sponsored the panel with me. Held in Philadelphia on April 17,…

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[Podcast] Improving the Patient Experience – Health Article

Commit to zero harmMerlino believes this is the first, and arguably most important, principle. “Without an emphasis on patient safety, your organization will be incapable of driving high performance. Industry leaders need to actively ensure patient safety is always top-of-mind.” Patient centricity“A focus on patients’ interests has to be embedded in the work every day. Leaders have to be thinking about it and using it in their agendas. Everyone has to be executing on it.” Safety, quality and patient experience…

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Blain Newton on HIMSS Analytics’ New Direction – Health Article

Blain Newton, Executive VP, HIMSS Analytics It was time for a change. The EMR Adoption Model that had long been the gold standard for measuring utilization was in need of a revamp to more accurately reflect where health systems are in their digitization journeys, and where they need to be. And so, HIMSS Analytics took a close look at the criteria and made several adjustments, while also adding models focused on other critical areas such as infrastructure, mobility, and collaboration.…

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Erik Decker on Cybersecurity as a Shared Responsibility – Health Article

Erik Decker, Chief Security and Privacy Officer, University of Chicago Medicine A few weeks ago, HHS released the Health Industry Cybersecurity Practices (HICP): Managing Threats and Protecting Patients, a set of guidelines designed to help organizations of all types and sizes more effectively safeguard data. Though it was developed in response to a mandate set forth by the Cybersecurity Act of 2015 Section 405(d), the document that was born out of a two-year effort from more than 150 cybersecurity and…

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Avoid Unintended Consequences in Healthcare – Health Article

Home » Blog » Interviews » Killing Cats Leads to Rats: How Healthcare Can Avoid Unintended Consequences Recently, I had the opportunity to see Richard Franzi, author of Killing Cats Leads to Rats, speak about his book. Essentially, the topic is the unintended consequences of our decisions. And in terms of healthcare, there are unintended consequences all over the place. You can learn strategies to avoid unintended consequences in healthcare organizations from our podcast interview below, or keep reading for…

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