Getting answers from a chatbot: Empowering patients through artificial intelligence – Health Article

Last year, I posted about Alexa being able used to access complex health information. Microsoft, on the other hand, has taken a different approach to the use of a chatbot/AI for healthcare. Instead of the chatbot being able to access your health record, why not have it answer routine questions patients have prior to an appointment? With this goal in mind, Microsoft has created the Microsoft Healthcare Bot, which is a service that allows healthcare organizations to streamline their processes,…

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Googling for health information: A needle in a very, very, large haystack – Health Article

Previously, I talked about smart speakers , how they can be used as a way to find health information, and some of the implications this has for the delivery of healthcare. I want to switch gears a little bit now, and discuss how we, as patients, search for information prior to going to the doctor. To talk about that, I’m going to focus on a recently published report by KRC Research, titled “The Great American Search for Healthcare Information,” which…

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New year, new trends: What to watch for in healthcare in 2019 (Part 1) – Health Article

As we start a new year, every company and healthcare professional starts to think about what innovations the new year could bring. While some have very positive and innovative results, there are also risks we have to consider. Below, I’ve listed what I think are the five trends to watch in 2019. 1. Putting patients at the centre of our healthcare system The patient perspective has been one that has been discussed for a long time, and is slowly becoming…

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New year, new trends: What to watch for in healthcare in 2019 (Part 2) – Health Article

Last week, I discussed the five biggest health trends to keep an eye on in 2019. To recap, the first three items were: Putting patients at the centre of our healthcare system Using data effectively to improve outcomes Disrupting existing care paradigms Today, I’ll be continuing on that theme, with items 4 and 5 on that list. 4. Ensuring that data are kept secure A fully integrated, fully connected data warehouse is a wonderful idea that has a lot of…

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